Subject: Online banking
June 25th, 2009 -- Posted in domestic engineering, people suck, things that make you go LOL | Comments OffI find reading these funny (when they are happening to other people), so I thought I would share my nightmare experience of trying to advise a bank about it’s own technical problem… it’s a classic example of Customer Service Reps who don’t take the time to read messages completely…
May 27th 2009
The “add a new bill” feature in the Online banking is not working. This is the 3rd day in a row I’ve been trying to add a new bill to my list and I get an error message every time. Please advise of ETA of having this fixed, if possible; I need to know if I should find another alternative to pay this bill (due next week).
Thanks,
Kris ——–
Their reply:
Dear Kris ——–,
Thank you for taking the time to write ——–.
I apologize for the inconvenience you experienced while trying to register your bill.
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